Lockdowns boost national online shopping

ACOVID-19 restrictions and lockdowns return, Australians are once again turning to online shopping for the things they need, with new data from Australia Post showing almost four million households have bought something online in the last fortnight - up six per cent when compared to last year.    


In the same two weeks, New South Wales accounted for over a third (35.1 per cent) of all online purchases nationally and Queensland almost a fifth. Western Australia and the Northern Territory have also grown strongly up 20.3 and 17.2 per cent respectively.  


Australia Post General Manager Parcel and Express services Ben Franzi said the growth in online shopping in areas experiencing COVID-19 restrictions was similar to the trends seen in the midst of the pandemic last year. 


“We know that when restrictions tighten people buy more online. In fact, during lockdowns online purchase growth almost doubles when compared to non-lockdown periods according to our data 


“With this latest wave of the pandemic affecting different areas of the country, we’ve seen different growth patterns as many Australians experienced tight public health restrictions for the first time,” said Mr Franzi.


The suburbs of Austral (2170)  in News South Wales, Mooloolah (4553) in Queensland and Margaret River (6285) in Western Australia and Coconut Grove (0810) in the Northern Territory have each recorded the highest growth for their respective states in the two weeks to 3 July 2021each growing above the national average of 11 per cent.  


On a category level, fashion and apparel, home and garden and variety stores have proved most popular with baby and pet products also in high demand by Australians in lockdown1.  


Ben Franzi said although lockdowns and border closures presented some challenges due to additional safety measures, reduced domestic flights and an increase in parcels, Australia Post remained well placed to deliver for all Australians 


“We’ve worked incredibly hard over the last year to increase our capacity, and our posties and drivers are working tirelessly to deliver parcels to our customers every working day, while our Post Offices remain open to provide access to essential services and support communities.  


To keep track of their deliveries encourage all of our customers to download the Australia Post Mobile App and take advantage of the great collect and return options we have available, including the more than 500 free 24/7 Parcel lockers we have across the country,” Mr Franzi concluded.  


Online shopping growth for the 12 months to 30 June 2021 topped 31.8 per cent almost on par with the previous financial year which landed at 33.2 per cent.  


For more information and the latest eCommerce insights from Australia Post visit: auspost.com.au/einsights. 


Top 5 postcodes in New South Wales by YOY growth:  

  1. Austral (2179)  52.4%  

  1. Gregory Hills (2557)  52% 

  1. Newington (2127)  46.3% 

  1. Forestville (2087)  46.3%  

  1. Mascot (2020)  45.6% 


Top categories by YOY growth: 

  1. Fashion and Apparel  14.8%  

  1. Home and Garden  12%  

  1. Variety Stores  10.7%  

  1. Specialty Food and Liquor  5.9%  

  1. Media  2.3%  

  1. Health and Beauty  -2.0% 


Top sub-categories by YOY growth:  

  1. Baby Products  33.7%  

  1. Pet Products  26.1%  

  1. Unisex Clothing  16.4%  

  1. Footwear  16.2%  

  1. Homewares and appliances  15% 


** All data points are based on delivery data recorded by Australia Post Group in the 14 days to 3 July 2021 unless otherwise stated.  



Recent reports have called into question the role that standards like the Aquaculture Stewardship Council (ASC) play in fish farming, but ASC Austr...

Prime Minister's interview with Mike O'Loughlin, Tasmania Talks

MIKE O'LOUGHLIN: Prime Minister Scott Morrison. Prime Minister, good morning and welcome to Tasmania Talks.    PRIME MINISTER: Well, thanks ve...

Abetz welcomes vaccine compensation scheme

Liberal Senator for Tasmania, Eric Abetz, welcomes the move by the Australian Government to implement a compensation scheme for those who suffer ser...

National Curriculum redraft necessary to ensure education over ideology

Minister’s Tudge’s decision to have the Australian Curriculum, Assessment and Reporting Authority (ACARA) substantially rewrite its draft nation...

Auditor-General asked to probe ABC defamation payment

The Auditor-General has been called on to examine the ABC’s use of taxpayers’ money in settling private defamation suits for its employees. Ta...

Scott Morrison reveals proposed Covid restrictions timeline

The National Cabinet met today to discuss Australia’s COVID-19 response, recent outbreaks of COVID-19 and the Australian COVID-19 Vaccine Strate...

Prime Minister Interview with Kim Landers, ABC AM

KIM LANDERS: Prime Minister, good morning.    PRIME MINISTER: Good morning.    LANDERS: Is this the final model of the support that's goin...

Differences in driving laws across Australian states

Motorists are being encouraged to turn their attention to the different driving laws across Australia’s different states and territories,   ...

Airtrain is ready set go to make Brisbane Olympics and Paralympics a winner

As Queensland prepares to celebrate the expected announcement that Brisbane will host the 2032 Olympics and Paralympics, Airtrain has declared lar...

Paul Murray's interview with Scott Morrison

Well, COVID-19, particularly the Delta variant, tends to be rewriting the rules and all the way through this pandemic, you know, we've had to try ...

VIC COVID-19 Support Package

The Victorian Government announced it was entering a five day lockdown.   Earlier today the Commonwealth Government announced proposed changes ...

Experts warn: travelers should avoid using hotel Wi-Fi

As domestic traveling is getting more popular, hackers use hotel Wi-Fi to attack travelers With traveling on the rise again, experts warn about t...

Local Port Stoppages Escalate: Australian Businesses and Consumers Set to Bear the Brunt

Last week, local industrial work stoppages took place in the Port of Melbourne and Sydney International Container Terminals, blocking ships carryi...

Prime Minister's interview with Sabra Lane, ABC AM

SABRA LANE: We're joined now by the Prime Minister Scott Morrison, from Kirribilli. Good morning, Prime Minister.    PRIME MINISTER: Good morn...

Childcare gap-fee waiver for NSW families in COVID-affected areas

The Morrison Government will provide additional support for New South Wales by allowing childcare services to waive gap-fees for parents keeping t...

Stone of Remembrance moved to Australian War Memorial Western Courtyard

The Stone of Remembrance has been moved to the Western Courtyard of the Australian War Memorial as part of the early works for the Memorial’s Develo...

Food Delivery Platforms Unite to Launch National Safety Principles

Australia’s leading food delivery platforms have come together to strengthen safety practices across the industry by developing Australia’s fi...

Prime Minister Scott Morrison's interview with David Koch, Sunrise

DAVID KOCH: We're now joined by Prime Minister Scott Morrison. Prime Minister, appreciate your time.   PRIME MINISTER: G'day David.    KOCH...